StarShipIT is the ultimate, cloud-based app created to simplify and automate
the process of delivering online (+ offline) orders
With one click (yip, seriously!) StarShipIT will ...
Let’s get Ship’appy!
By now you’re (hopefully) wondering if Star ShipIT could work for your business
and its own unique mix of sales channels, products and means of shipping.
StarShipIT seamlessly integrates with the widest range of eStores and couriers.
What’s your eStore powered by?
If it’s not one of these (our most
common) platforms, have a look at the
full list ... And if it’s still not there, contact
us - chances are we’re working on
integrating with it right now!
Who do you use to get it ‘out the door’?
Star ShipIT integrates with all major domestic and
international couriers - and most of the
minor ones too.
Use more than one? Not a problem either - you’ll find StarShipIT even more benefit to your business
industry: world's largest manufacturer
of surfwear and other
boardsport-related equipment.
HQ: California
footprint: global
stockists: global
eStore: Magento
www.quiksilver.com.au
Quiksilver Australia now processes 1000+ orders a day through StarShipIT. At first they began using StarShipIT just for their international orders through DHL, but were so impressed they moved all domestic shipping from their old system too. StarShipIT has subsequently been involved in migrating Quicksilver from their legacy warehouse management system to their new set-up on the 3 platforms of SAP, Magento and StarShipIT.
“The integrated tracking and the backend updates to Magento help our customer service team respond quickly to customer requests and the address validation tools minimise errors. Being able to use the same tool for multiple carriers for both domestic and international keeps our booking operations streamlined. The team at StarShipIT have been responsive and easy to deal with through the whole implementation process.” Quiksilver
industry: men’s apparel
base: new zealand
footprint: eStore + 6 stores
internationally
stockists: in 13 countries
eStore: Magento, MYOB Exonet
www.iloveugly.net
i love ugly started using StarShipIT in 2012 and instantly were able to deploy their full-time fulfilment staffer to another part of their business. They were so impressed with how it worked domestically they decided to put their international orders through StarShipIT too. By using StarShipIT with DHL they are now selling to a market 100 times larger than if they were only shipping domestically and now most of their orders are international. Before StarShipIT they were only sending 5-10 packages a week, yet by 2015, i love ugly were listed 5th on the Deloitte 50 Fastest Growing Companies. They now have stockists in 13 countries and six of their own stores around the world. i love ugly credit StarShipIT with this growth because of how it enabled them to access a global market at barely any additional cost.
industry: world's largest manufacturer
of surfwear and other
boardsport-related equipment.
HQ: California
footprint: global
stockists: global
eStore: Magento
www.quiksilver.com.au
Quiksilver Australia now processes 1000+ orders a day through StarShipIT. At first they began using Star ShipIT just for their international orders through DHL, but were so impressed they moved all domestic shipping from their old system too. StarShipIT has subsequently been involved in migrating Quicksilver from their legacy warehouse management system to their new set-up on the 3 platforms of SAP, Magento and StarShipIT. “The integrated tracking and the backend updates to Magento help our customer service team respond quickly to customer requests and the address validation tools minimise errors. Being able to use the same tool for multiple carriers for both domestic and international keeps our booking operations streamlined. The team at StarShipIT have been responsive and easy to deal with through the whole implementation process.” Quiksilver
industry: luxury hand-made goods
HQ: Auckland, NZ
footprint: global
stockists: global
eStore: Bigcommerce
www.coastnewzealand.com
Coast has sent their luxury goods around the world ever since they began. With such expensive items, they wanted traceability and trackability for their customers.
Alex, owner of Coast, tells their story ...
“Before StarShipIT I had tried to find an off-the-shelf product to use, but not only were they hideously expensive, they did not connect to all courier the courier companies we used … In NZ and Australia there is nothing that covers all of the carriers. The carrier companies to a lesser or greater extent have solutions which allow you to print labels – but it ties you to their product. That’s not useful, because the reality is that most companies use more than one carrier. Trying to coordinate all these couriers through their own proprietary administration screens would be untenable and frankly would have constrained our growth.
Here’s what we were doing before Star ShipIT (and this is just for local delivery!)
1. pack a box
2. try to figure out where the person lives. You may not know what island or state they are in, so you have to look on googlemaps to see where it is
3. go to NZPOST to work out how many tickets and excess tickets you need
4. Then I’d like to track it so I’ll write this tracking number on a copy of the packing slip.
5. “I didn’t get it” – see if I’ve got your tracking number, your customer records.
StarShipIT streamlines this entire process. All those things can happen in one place and happen automatically, and it happens on a single platform.
Without Star ShipIT, things were getting delayed or misdirected 10% of the time because of incomplete or incomplete address … postcode not right.
Coast can also do dropshipping now – which it couldn’t before. $200-$2000 each, so it’s incredibly important to have the correct tracking info.
When you switch on the screen and look at all outgoing consignments.
Green – delivered
Grey – in transit
Red – clearance delay of more than 5 days
That’s triage. It answers the “Oh I wonder why that hasn’t been delivered” question – before we get customer complaints.
This pre-emptive customer service today is incredibly important. This is people’s expectations now.
Australia Post
StarShipIT seamlessly integrates with eParcel, Parcel Post, Express Post, domestic & international to streamline the process of shipping your eStore orders
Opencart
StarShipIT seamlessly integrates with OpenCart to streamline the process of shipping your eStore’s orders. StarShipIT will -
Shopify
StarShipIT seamlessly integrates with Shopify to streamline the process of shipping your eStore’s orders. StarShipIT will -
StarShipIT can be configured to run directly from within Shopify using the StarShipIT Shopify app
WooCommerce
StarShipIT seamlessly integrates with WooCommerce to streamline the process of shipping your eStore’s orders. StarShipIT will -
Bigcommerce
StarShipIT seamlessly integrates with BigCommerce to streamline the process of shipping your eStore’s orders. StarShipIT will -
StarShipIT can be configured to run directly from within BigCommerce
CouriersPlease
StarShipIT seamlessly integrates with CouriersPlease to streamline the process of shipping your eStore’s orders
If you use more than one courier company to deliver your orders, that’s fine too
StarShipIT will -
Supplies shipping rates to your eStore and Tracking Updates to customers
StarTrack
StarShipIT seamlessly integrates with StarTrack to streamline the process of shipping your eStore orders
If you use more than one courier company to deliver your orders, that’s fine too
StarShipIT will -
eBay
StarShipIT seamlessly integrates with eBay to streamline the process of shipping your eStore’s orders. StarShipIT will -
If you use more than one courier company to deliver your orders, that’s fine too
StarShipIT will -
Star ShipIT seamlessly integrates with Magento to streamline the process of shipping your eStore’s orders. StarShipIT will -
Fastway
StarShipIT seamlessly integrates with Fastway to streamline the process of shipping your eStore's orders
If you use more than one courier company to deliver your orders, that’s fine too
StarShipIT will -
Supplies shipping rates to your eStore and Tracking Updates to customers
DHL eCommerce
Star ShipIT seamlessly integrates with DHL eCommerce to streamline the process of shipping your eStore’s orders
If you use more than one courier company to deliver your orders, that’s fine too
StarShipIT will -
DHL Express
StarShipIT seamlessly integrates with DHL Express to streamline the process of shipping your eStore’s orders
If you use more than one courier company to deliver your orders, that’s fine too
StarShipIT will -
StarShipIT is the DHL Express authorized software provider
StarShipIT has revolutionised 100s of businesses,
chances are it’d do the same for yours!
“The 3 things we love about Star ShipIT are:
- how it integrates to many shipping partners and how quick and easy it is to set up.
- the customer support, you guys have been awesome to work with!
- how it makes our life easier, we can focus on other aspects of our business knowing that the shipping arm is running smoothly. ”
original ugg boots
“Quiksilver started using StarShipIT for international orders when our incumbent provider couldn’t offer DHL integration. We soon moved to include our domestic bookings with StarShipIT and are now using StarShipIT to book hundreds of orders every day. The integrated tracking and the backend updates to Magento help our customer service team respond quickly to customer requests and the address validation tools minimise errors. Being able to use the same tool for multiple carriers for both domestic and international keeps our booking operations streamlined. The team at StarShipIT have been responsive and easy to deal with through the whole implementation process.”
Quiksilver.com.au
“It’s been the single biggest advance we’ve had in the business.
Everything is affordable, automatic, and it’s hard to get things wrong...
We’ve been able to grow without needing more staff.
I would recommend this technology to anyone who is sending more than 5 orders per day using an online store.”
Steve from fallenfront.co.nz
“ShipIT streamlines the entire process - now everything happens in one place and happens automatically on a single platform. One place : one process delivering the right labels to any carrier.”
Coast
“We found ShipIT to be the only product that truly links BigCommerce, eBay and eParcel. It’s working so well for us we are going to add our international shipping because the holy grail is to have all our sales channel in one system no matter where they are going. Because of StarShipIT we have more time to focus on our business and concentrate on marketing our product and the support is AWESOME!”
brent from pure limits
Yes, you CAN buy SHIP’APPINESS!
It's cheapest for small to medium-sized businesses
and a little more expensive (but still extraordinarily good value) for larger players.
Starter
Per Month
Professional
Per Month
Enterprise
Per Month
Enterprise Plus
Per Month
StarShipIT is a really nifty app that simplifies the process of delivering online (and offline) orders. Although the app is cloud-based, StarShipIT is head-quartered in Australia and New Zealand and has been specifically developed to service these markets. StarShipIT is also know as ShipIT and has renamed between the two.
It’s probably also worth mentioning what Star ShipIT doesn’t do… StarShipIT doesn’t build e-commerce websites and nor is it a courier company. Instead StarShipIT sits in between these two functions enabling them to ‘talk’ to each other without you having to do it for them.
