Starshipit and Catch Marketplace integrate to deliver value for retailers

2021-09-28

Written by Starshipit

Catch.com.au, originally “Catch of the day”, was founded in 2006. The premise was simple. Introduce one new deal on the site every day to bring regular Australians quality products at affordable prices.

These daily deals were a commerce-savvy way to get customers to return to the marketplace every day to see what the latest deal is. Today Catch sells over 50,000 products to 30,000 new customers weekly with an order being placed every 2.1 seconds.

The success of Catch caught the attention of the Wesfarmers Group who acquired Catch in 2019. This puts Catch in the excellent company of Bunnings, Kmart, Target and Officeworks.

  • Australia's favourite place to shop online
  • 30k new customers every week
  • 1 order placed every 2.1 seconds
  • 20k parcels sent daily

The upside for retailers

Shoppers visit marketplaces to discover products and catch the latest deals, giving retailers access to a ready-made audience of shoppers across multiple verticals and demographics. This means retailers are able to scale a lot quicker as they can leverage the infrastructure of an already established commerce platform.

Customers want shopping online to be effortless with a high level of customer service on hand. Marketplaces like Catch.com.au give retailers the support they need to provide excellent customer service that includes delivery options to suit all shoppers.

Catch.com.au also have established communities like Club Catch, which provides regular shoppers with exclusive “member only” email alerts of the hottest deals and discount offers.

  • Early alerts: Find out about the best deals & hottest products before the crowd!
  • Weekly exclusive deals: Exclusive member only deals refreshed each week
  • 1000's of member discounts: Save even more on 1,000 of products across all our categories
  • Free pick up at Target & Kmart: Shopping is made easier with over 160+ participating stores nationwide

Catch Commercial is their dedicated b2b offering, which specialises in assisting businesses with sourcing bulk orders along with a dedicated account manager.

Finally, look out for the annual Catch Frenzy in November each year, which features huge discounts across multiple categories, so customers can get their Christmas shopping done in one place.

Starshipit deliver the goods for Catch.com.au

“Our new partnership with Catch.au has been highly anticipated by sellers as they now have an easier way to reduce lead times to fulfill and ship their orders faster than ever before. Improving both seller performance and customer experience” — Jennifer Diaz, Head of Growth

Starshipit’s integration with Catch automates the fulfilment process and gives retailers access to couriers like:

Australia Post
NZ Post
Royal Mail
DPD
DHL Express

Retailers can print shipping labels, send SMS or emailer customer notifications along the delivery journey and use smart rules to automate the dispatch process.

5 benefits of the Starshipit and Catch integration:

1. Manage your orders and couriers all within one platform

Starshipit connects to your eCommerce platforms, warehouse management systems, inventory management platforms and couriers so all you need to do is plug and play then start shipping straight away.

2. Save time and reduce human error

Automatically generate shipping labels, packing slips, and manifests, submit customs documentation and autocorrect invalid addresses in bulk.

3. Display shipping options at checkout

Offer different options at checkout like same day, express or international, so your customers can choose the delivery option that suits them best.

4. Save on your shipping costs using automation

Automatically assign orders to pre-specified couriers according to rules you have set around price, shipping location, product descriptions and more.

5. Reduce customer parcel queries

Send branded tracking pages and SMS or email notifications during delivery, so customers stay informed at every step of the fulfilment journey, reducing “where's my parcel queries”

How to integrate Starshipit and Catch

Help yourself to a free 30-day trial

If you are ready to get started with Starshipit, we offer a free 30-day trial, so that you can see the business results for yourself!

“The Starshipit team helped me solve a serious fulfilment challenge. Today all our core cloud solutions are integrated so that we are able to offer a seamless customer experience!”

— Warren, Owner of Next Generation Pet Foods

Starshipit

Starshipit

Starshipit is the best practice shipping and fulfilment platform that helps retailers save time and deliver great shipping experiences.

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