Customer Support

We provide comprehensive support for all plans. To contact a member of our support team, please choose from the following options.

Support centre
  • Knowledge Base

    Visit Starshipit’s self-service Knowledge base to find guides, tips, tricks and troubleshooting advice.

  • Log a ticket

    Already a Starshipit user? Create a ticket and one of our shipping experts will get back to you ASAP.

  • System status

    Quickly see at a glance if Starshipit is currently experiencing any problems or importing delays.

  • Developer centre

    Our API allows you to build integrations using the intelligence of Starshipit, with minimal integration effort.